SHORT COURSE

Cross-Cultural Competence

Training Options

4hrs / 8hrs

Inclusions

Participant Workbook

Cohort Size

up to 18 participants

Delivery Methods

 Face-to-face / Virtual

Course Overview

This course offers invaluable insights for team leaders, supervisors, and managers aiming to foster a workplace culture that celebrates cultural diversity and inclusion, raising awareness among participants about their own biases and assumptions. This encourages introspection and self-awareness and emphasises the significant strengths that cultural diversity brings to teams.  

Participants will learn to recognise and leverage the teams strengths, which include varied perspectives, innovative ideas, and enhanced creativity. By harnessing these diverse perspectives, teams can achieve better outcomes, solve complex problems more effectively, and foster a more inclusive environment where every team member feels valued and respected. 

The course equips leaders with practical strategies to integrate diversity into decision-making processes and daily behaviours. This integration not only enhances team cohesion but also contributes to a more equitable and successful organisational culture. 

Duration and Delivery

This course offers two options:

  • a full-day (8 hours)
  • a half-day (4 hours)

Both options are available either as face-to-face sessions for up to 18 participants or as virtual sessions for up to 9 participants.

Course Customisation

To ensure our training meets the specific needs of your organisation, our Instructional Design Team will facilitate a virtual meeting to customise and contextualise the content.

This includes the activities in line with your workplace procedures and practices, and develop suitable activities, scenarios, and workplace application strategies to ensure meaningful outcomes.

Course Inclusions

  • Workbook – a take-away workbook of content, activities and notes from the workshop
  • Customisation is included in the course cost

Optional Extra

We recommend an eLearning module be completed by participants prior to the workshop. This pre-learning will provide the underpinning knowledge for theorists and reflectors and allow the session to be more practical and application based (at additional cost)

Learning Outcomes

  • Develop increased awareness of own biases and assumptions 
  • Recognise the importance of understanding and appreciating cultural differences 
  • Identify strategies to resolve conflicts that arise from cultural misunderstandings 
  • Navigate cultural differences in a constructive and respectful manner 
  • Develop cultural sensitivity, demonstrating respect for diverse perspectives and values 
  • Build cultural competence by acquiring knowledge of different cultures, including customs, traditions, and norms 
  • Recognise the strengths that diversity brings to a team and leverage them for better outcomes 

Location & Fees

Location  

Delivered at your workplace, Australia wide

Or at our training centre in Victoria Park (at additional cost).

Fees  

$4,995 (+GST) 8 hours  

$3,495 (+GST) 4 hours  

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