Archive for author: Jessica

leaders

Why Training Your Leaders is Key

Increase staff retention High employee turnover is a bad sign for any business. What’s worse is not understanding why staff are leaving your business or not taking the necessary steps to solve any underlying issues to re...

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The Real Cost of Unproductive Meetings at Work

If you’re drowning in emails, stuck in unproductive meetings or tapping your fingers during a ridiculously long phone call, it can be hard to find the time to do any real work. Constant interruptions throughout the day a...

Conflict Resolution Strategies To Use In The Workplace

Australians spend a lot of time at work. In Western Australia alone, the average full-time worker spends 41.1 hours a week at work. Moreover, each workplace is full of different personalities, opinions, and working style...

Organism

5 Pillars for Collaboration in the Workplace

Collaboration in the workplace: Learn about the 5 pillars for effective communication and how they are essential to purpose and strategic direction of an organisation. Setting the ‘Purpose’ and ‘Strateg...

Models for Communication Model and slides photo

Effective Communication in the Workplace: A Leader’s Guide

Learn about different leadership communication styles and the most effective workplace communication to achieve strategic business objectives. When leaders are tasked with the challenge of filtering their organisation’s ...

Stressed man frustrated with electronic devices in office

Workplace Bullying: The safety concern no one is talking about

If you’re not paying attention, there could be an almost invisible threat in your workplace. Sure, improved OHS policies and systems mean death and serious injury in Australian workplaces are on the decline. However, the...

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The unrealised potential of Emotional Intelligence

If your organisation was lacking in financial management capability, costing you significantly in unrealised income and impacting things like employee satisfaction, how would you seek to remedy the situation? You might c...

Two corporate professionals pictured. Both visually distressed, the image is intended to set the scene for the topic of this course - difficult conversations and how to have them.

How well do you use your emotions to manage conflict?

“If you only have a hammer, everything looks like a nail.” – Maslow This age old analogy might seem a little off the topic of emotional intelligence but what Abraham Maslow was essentially saying is that we can have an o...

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“Emotional Intelligence is the hidden advantage. If you take care of the soft stuff, the hard stuff will take care of itself”[1]

Emotional Intelligence (EQ) is a set of skills people use to read, understand, and react effectively to emotional signals sent by others and oneself[2]. These include skills like empathy, problem solving, optimism, and s...